Frequently Asked Questions

The only way to know if your roof has storm damage is through a professional inspection by an experienced roofing expert. A trained eye can identify issues that homeowners may overlook.

Look for lifted or creased shingles, missing granules, and dark bruise marks. These are common signs of hail or wind damage that should be checked immediately.

Yes. Even small gaps or cracks can allow water to penetrate, leading to serious leaks, attic moisture, and costly structural damage over time.

It’s best to schedule a roof inspection as soon as possible after a storm to prevent hidden damage from worsening.

Ignoring storm damage can cause leaks, mold, insulation problems, and more extensive roof failure. Early detection saves you time and money.

Not all policies automatically include wind or hail coverage. Some require specific endorsements. Always consult an expert to review your policy before filing a claim.

Storm damage results from sudden weather events like wind or hail, while normal wear and tear occurs naturally as your roof ages.

Yes. Not every roof needs full replacement. A professional inspection can determine if a quality repair is sufficient.

A standard roof inspection usually takes around one hour, depending on roof size and condition.

Yes, we offer free, no-obligation roof inspections throughout Frederick, the DMV area, and surrounding counties. You can request your inspection on our contact page.

The claim process begins with an inspection, followed by documentation of the damage, submission to your insurer, and an adjuster evaluation before repair or replacement approval.

You’ll need your policy details, including the policyholder’s name, policy number, and coverage specifics. Keeping recent inspection photos also helps.

It’s smart to call an experienced roofing professional first. They can assess the damage accurately before your insurer’s inspection so you know what you’re dealing with.

Premium increases depend on several factors, such as claim history and location. Filing a storm-related claim doesn’t automatically mean higher rates.

Absolutely. Even if your insurer suggests preferred contractors, you have the right to select your own licensed roofing company.

Each case is different. There are valid ways to dispute or appeal a denial. Speaking with a qualified roofing expert can help you understand your next step.

Insurers typically use specialized estimating software and regional pricing data to calculate fair market rates for materials and labor.

ACV (Actual Cash Value) reflects your roof’s depreciated value at the time of loss, while RCV (Replacement Cost Value) covers the full cost to replace it using current market pricing.

Timelines vary by insurer, but with proper documentation and communication, approvals can often be obtained within a few days to a few weeks.

Partial payments usually happen when the damage looks “localized.” A thorough inspection and expert report can help justify full replacement when it’s truly needed for code-compliant repairs.

We install a wide range of roofing materials, including asphalt shingles, metal roofing, tile, and flat roofing systems — all from trusted manufacturers.

Most residential roof replacements take one to three days, depending on size, weather conditions, and material type.

Absolutely. We are fully licensed, bonded, and insured, and all of our work meets local building codes and insurance standards for quality and safety.

We typically begin projects within about a week of insurance approval, depending on weather and scheduling.

Yes. We repair and replace gutters, siding, and we also offer interior and exterior painting for full property restoration.

Yes — from the initial inspection to final cleanup, we manage every step of the process so it’s smooth and stress-free for you.

All debris is removed and disposed of properly. Cleanup and haul-away are always included in our service.

Yes, we offer flexible financing. You can pre-qualify without affecting your credit score. Learn more here: Financing Options.

We provide warranties on both materials and workmanship to protect your investment and give you long-term peace of mind.

We combine technical roofing expertise with a deep understanding of the insurance process. Our focus is on transparency, communication, and high-quality workmanship for every homeowner we serve.

Yes. EZ Home Services is fully licensed, bonded, and insured to operate across Maryland, Virginia, West Virginia, and Washington D.C.

We’ve proudly served homeowners in Frederick and the greater DMV area for over five years, earning a reputation for reliability and trust.

Our inspections are 100% free and pressure-free. We’ll give you honest feedback so you can make an informed decision with no hassle.

Absolutely. References and completed local projects are available upon request so you can see our work in your area.

Our team personally oversees every step — from the first roof inspection through final walkthrough — to make sure the job is done right.

Yes, our team is fully trained to guide homeowners through documentation and communication to make the process smoother and less stressful.

We proudly serve Frederick, Carroll, Baltimore, Baltimore City, Howard, Anne Arundel, Prince George’s, Charles, Calvert, St. Mary’s, Montgomery, Harford, Loudoun, Fairfax, Arlington, Prince William, Fauquier, Stafford, Spotsylvania, Warren, Clarke, Jefferson, Hampshire, and Washington D.C.

Yes. We respond quickly to emergency calls and can provide temporary repairs or tarping after severe storms to help prevent further damage.

You can request your inspection using our contact form, or reach out directly by phone or email — whatever is most convenient for you.